Privacy Policy
Stephens Collision Center doing business as stephenscollisioncenter.com
Stephens Collision Center knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting stephenscollisioncenter.com, you are accepting the practices described in this Privacy Policy.
What Personal Information About Customers Does Stephenscollisioncenter.com Gather?
The information we learn from customers helps us personalize and continually improve your experience at stephenscollisioncenter.com. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses stephenscollisioncenter.com.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from stephenscollisioncenter.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please click the "Unsubscribe Link" from the bottom of any email you receive from Stephens Collision Center.
What about Cookies?
A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site.
Does stephenscollisioncenter.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries of stephenscollisioncenter.com which controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of stephenscollisioncenter.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive e-mail or other mail from us, please click the "Unsubscribe Link" from the bottom of any email you receive from Stephens Collision Center.
Protection of stephenscollisioncenter.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of stephenscollisioncenter.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
How Secure Is Information About Me?
Stephens Collision Center takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.
While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
If you have any questions about the security at our website, you can send us an Online Inquiry.
Children’s Privacy and stephenscollisioncenter.com
stephenscollisioncenter.com does not sell services for purchase by children. If you are under 18, you may use stephenscollisioncenter.com only with the involvement of a parent or guardian.
Terms and Conditions of Use, Notices, and Revisions
If you choose to visit stephenscollisioncenter.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law of the state of Nevada. If you have any concern about privacy at stephenscollisioncenter.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy Policy will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
USAGE TRACKING
Stephens Collision Center database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and # of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.
AGGREGATE INFORMATION
Stephens Collision Center uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with partners of Stephens Collision Center to plan advertising or promotions. We do not share any personally identifiable information.
SHARING
Stephens Collision Center uses a partner credit card processing company to bill users for services. These companies do not retain share, store or use personally identifiable information for any secondary purposes.
EMAIL FREQUENCY, NEWSLETTERS, ETC.
If a user wishes to subscribe to our newsletter, etc. we ask for contact information such as name, street address and email address to provide these communications. Out of respect for our user’s privacy we provide a way to opt-out of these communications. Please see the choice sand opt-out section below.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service in temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
BUSINESS TRANSFERS
As we continue to develop our business, we might sell or buy corporate assets, subsidiaries, or business units. In such transactions, customer information generally is on of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). In the event that Stephenscollisioncenter.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
SPECIAL OFFERS
Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice/opt-out below.
CORRECTING/UPDATING/DELETING/DEACTIVATING
If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication or by sending us an Online Inquiry.
CHOICE/OPT-OUT
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our email form has an 'opt-out' mechanism so users who request information from us, but don't want any marketing material, can keep their email address off of our lists.
When we update our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.